Guangming District Social Psychological Service Guidance Center.
A psychological service project by Guangming District's Political and Legal Affairs Commission won a national award Sept. 9, Bao'an Daily reported.
The project, Innovating Grassroots Social Governance and Creating a 500-meter Social Psychological Service Circle, was named the 2023 National Innovative Case of Social Governance.
In recent years, in accordance with the requirements of the Implementation Plan for the Pilot Project of Social Psychological Service System Construction in Shenzhen (2019-2021) issued by the Shenzhen Municipal Government, Guangming District has taken the lead in completing the construction of a three-level social psychological service system, namely, the district, subdistrict and community levels, to provide precise and detailed psychological services for local residents.
Guangming District Social Psychological Service Guidance Center
Located on the ground floor of Building 8 of Herunjiayuan Housing Compound in Guangming Subdistrict, the center covers an area of over 700 square meters and serves as the district-level comprehensive psychological service platform. It underwent an upgrade and renovation in 2021 and officially opened for operation in January 2022. It includes areas for meetings, horticulture, sand tray therapy, music relaxation, individual counseling and more, mainly providing professional mental health services to the public.
At the center, Guangming District has pioneered the "dual-core, two centers" model, achieving cooperation between the district-level and subdistrict-level centers. The district center has formulated detailed assessment rules, overseeing the daily operations of various sites throughout the district, while the subdistrict psychological service stations (V Love Homes) are responsible for offering professional psychological services.
Creating a '500-meter Social Psychological Service Circle'
In 2020, Guangming District fully utilized the social psychological service system involving the district, subdistricts and communities, both online and offline, to provide psychological counseling and humane care during the epidemic period. They set up 255 psychological service rooms in various industries and assigned personnel for on-site duty rotation, successfully creating a "500-meter Social Psychological Service Circle."
The project won the Best Citizens' Satisfaction Project Award at the 19th Shenzhen Caring Action, and was shortlisted for the 2022 National Innovative Case of Social Governance.
Professional psychological service
During its step-by-step development, Guangming District's social psychological services have become more intelligent, accurate, detailed and diverse.
The district has taken multiple measures to meet the needs of various groups such as residents, enterprises' employees, individuals with disabilities and families of individuals with intellectual disabilities within their jurisdiction. The district has established a specialized team of 70 full-time psychological service staff through government procurement.
Data showed that from 2019 to the present, Guangming District has conducted 1,900 lectures on publicizing psychological knowledge in communities, enterprises, schools and other areas, benefiting 165,390 individuals. Services have covered various groups, including ordinary residents, employees of enterprises and institutions, students in schools, women and children.
The district has provided counseling for 11,590 individuals, followed up on 1,033 key cases, provided counseling for 1,453 minors, conducted 1,720 lectures on psychological knowledge and served over 300,000 individuals.
196 service platforms
Presently, with the Guangming District Social Psychological Service Guidance Center as the command center, a total of 196 service platforms are linked in a hierarchical manner, including subdistrict psychological service stations, community psychological service rooms and more. For critical psychological issues, experienced psychological counselors are dispatched and coordinated by the guidance center to provide assistance.
Focusing on key populations and urgent cases, they have currently provided follow-up for 917 individuals with intellectual disabilities, intervened in 411 crises, handled 1,350 marriage and family visits, intervened in 3,436 cases such as postpartum depression and employment and academic pressure, and dealt with 350 cases of internet addiction and self-harm and depression.